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We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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This is my first dermaroller and so far I am very pleased with it.
I LOVED this product!
It’s a nice product, so easy to use, and I actually had one before. However, this roller squeaks when I use it, but it’s only used for about two minutes a day, you kinda deal with it.
Absolutely love this and the results are noticeable within 24 hours!
Amazing product, I couldn’t have been more happy with the quality and results. I absolutely recommend it! So worth the money.
The needles actually are more painful than I anticipated.
Easy to use and felt like it was really working when I applied my lotion. Can’t wait to see in a month what my face looks like.
I’ve been using derma rollers for sometime now and was so happy to find a compact all-inclusive pack like this. The quality is superior and has different heads for different body parts. The little box keeps it clean and hassle-free. I highly recommend it.
I love all the different sizes of this kit. There are so many areas on the face that need smaller heads, as well as larger areas that need larger heads. Also, I really like to use the silicone scrub head to clean my skin deeply before the procedure. I really love the way my skin glows afterwards! Definitely a good purchase to improve skin.
I’ve been researching micro needling kits for awhile after seeing all the great results others have experienced. Putting needles on my face was a little scary but I decided to give it a try. After just using the derma roller once I was very happy with the results the next morning, my face was very smooth and bright. I plan to use it once a week and hope to see more great results.