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We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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It’s pretty cool. It definitely help with you punching and accuracy.
Fun to use. I have been slowly improving but only use it a couple of times a week. My kids are too little to use it themselves but they like to punch the ball while it’s attached to me.
I love the challenges this product provides for eye-hand coordination, speed and timing. Lots of fun too.
The product is a bit difficult to use at first, so is any reflex ball! But once you get used to it, it’s very useful to speed up your game. I have been using this for a week now and got better at controlling the ball. The string is solid, it’s great that they included an extra string for just in case!
The product is great for the price. It’s highly recommended.
The product was just as described. It’s entertaining and fun for all ages. My 4 year old son and 72 year old dad have used it. It’s challenging yet very straightforward. You work your way up to more intense workouts. Very cool gadget
Bought this on the suggestion from a friend who has something similar. I wanted to increase my hand eye coordination for my boxing crossfit workouts and ping pong ! At first it was really humbling but with some practice I got better. The product is super simple to use and pack-able for out of town trips. It does what it is supposed to do — works on hand eye coordination. I also enjoyed watching my kids give it a try. They laughed at first and then started counting the ” hits “. I also highly suggest heading over to youtube to find workouts or drills to step up your game and keep it interesting. Overall, it’s a great product for what it does and the cost