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We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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The bag came in kind of scratched up but it is still good and the zipper works great as well. Still think it’s worth buying.
It’s not very big, but pretty and easy to clean. Use it to carry small items such as lip balm, pills, sanitizer, wet wipes. Would recommend.
This little thing is worth it. Small enough to fit my backpack, large enough to carry all the necessities. I will continue to use it.
Very cute but really small. It’s smaller than I had imagined even with measuring it out. Anyway, if u need NOT BIG transparent makeup bag to easily look for the items without opening the bag – I recommend it.
Funny lip shaped bag, looks exactly like the picture. Super convenient – I never have to dig to search for things. I have no regrets and very satisfied with my purchase.
This is exactly what I was looking for to replace my old makeup bag. Fits perfectly in my purse. The zipper looks sturdy. In brief, a good shopping.
The bag is better quality than I expected, it’s beautiful and sturdy. I have gotten many compliments on this cute makeup bag. I’m not disappointed.
Good cosmetic bag – compact and colorful. The quality of the materials is better than expected, good for organizing small items such as lipstick, eyeshadows, powder, mascara, etc.
Very cute! I like transparent cosmetic bags to see easily what is inside without spending a lot of time to find the thing I need. It perfectly fits all my girl stuff. The zipper doesn’t look easily broken, so far I haven’t had any trouble opening and closing it.